Question 1

For what occasions do your custom labeled bottled waters serve as the ideal choice?

Accepted Answer

Tailored for versatility, our custom labeled bottled waters enhance any gathering, be it corporate meetings, expos, matrimonial celebrations, social engagements, or intimate celebrations. They introduce an element of customization that leaves a lasting impression on guests.

Question 2

Is there a minimum order quantity?

Accepted Answer

The smallest quantity we can fulfill is a single case, containing 24 bottles. This quantity allows us to offer excellent value and cater to events of any size, from intimate gatherings to large-scale celebrations.

Question 3

What is the typical delivery timeframe for an order?

Accepted Answer

Delivery times can fluctuate based on the unique details of your order, current market conditions, shipping delays and supply chain constraints. On average, expect your order to be prepared and dispatched for shipping in about 10-14 days from when the order is placed. We suggest placing your orders well in advance to guarantee they arrive in time for your special event.

Question 4

Can I fully customize the labels on your water bottles with my own design or brand?

Accepted Answer

Yes! Our high quality water bottle labels are fully customizable, allowing you to showcase your design, logo, or message prominently.

Question 5

What types of water bottles do you offer for customization?

Accepted Answer

Absolutely! We prioritize sustainability and health, ensuring that our water bottles are both 100% recyclable and 100% BPA-free.

Question 6

Are your water bottles recyclable and BPA-free?

Accepted Answer

We provide different water bottle options, including rPET bottles. You can select the bottle type that best suits your preferences and sustainability goals.

Question 7

How do I place an order for custom labeled water bottles?

Accepted Answer

To begin the simple three-step ordering process, simply reach out to The Water Depot, and we will be happy to assist you through the process.

Question 8

Is there a setup fee for the label's artwork?

Accepted Answer

Yes, based on the complexity of the design. For designs incorporating 1 to 3 colors, the fee is $100 (v). For designs with 4 or more colors, or full-color designs, the setup fee is $140 (v).

Question 9

Can I request a sample before placing a bulk order?

Accepted Answer

Yes, we offer sample requests so you can evaluate the quality of our product and label printing before committing to a bulk order. Contact us for more details.

Question 10

Is there only one size or are there options?

Accepted Answer

We offer multiple bottle sizes to meet diverse needs and preferences. Please check with our customer service for available options.

Question 11

What kind of water is used in your bottles?

Accepted Answer

We do Spring Water from PA and ID and we do Purified Water by Reverse Osmosis Carbon Filtration and Ozonation from MD FL TX AZ CA and Canada!

Question 12

Can I change my order after it has been placed?

Accepted Answer

Changes to orders are possible within the first 24 hours of placing the order. After this period, we cannot guarantee changes due to production scheduling.

Question 13

What should I do if I receive damaged goods or an incorrect order

Accepted Answer

In the unlikely event of receiving damaged goods or an incorrect order, please contact us within 48 hours of delivery for immediate assistance and resolution.

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